Frequently asked questions

What's in a typical food parcel?

A typical food parcel contains a minimum of three days of nutritionally balanced, non-perishable, tinned and dried foods that have been donated by the local community. A typical food parcel includes: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned vegetables, instant mash, UHT milk, tea, coffee, sugar, tinned dessert biscuits and treats!

How do I qualify for the foodbank?

During the current Covid – 19 virus situation you do not have to do anything to qualify for a food parcel. We act on trust. Simply call: 07752 213029 or visit the Foodbank during opening times – no documentation required.

Can the parcel be adapted to special dietary requirements?

Our foodbank can usually adapt your food parcel to suit your dietary needs. Just let them know when you arrive. We can provide specific parcels for a range of needs including people with diabetes, gluten intolerance and vegetarian. We will also endeavour to adapt your parcel to accommodate any food allergies you indicate.

Will the food parcel cater for my whole family?

The food parcel provided is for either individual or a family. If you have a large family we will add extras. We can sometimes offer baby foods, but not SMA milk. We can provide sanitary products for ladies.

I have a baby, can you help with supplies of nappies and baby food?

Our foodbank usually carries a small stock of nappies and baby foods, which we can add to your parcel. Please let the foodbank know when you arrive if you need additional items for your baby. We will also signpost you to local provision of further support where possible.

What if I can't get to a foodbank centre?

Our foodbank may be able to deliver your food parcel to your home, especially if you have mobility needs or are unwell. Please discuss this when you contact the foodbank directly.

Do you accept donations of pet food?

Sadly we don’t however there is a Calne Pet Foodbank already running – for more information please click here