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All your questions answered

  • What's in a typical food parcel?
    A typical food parcel contains a minimum of three days of nutritionally balanced, non-perishable, tinned and dried foods that have been donated by the local community. A typical food parcel includes: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned vegetables, instant mash, UHT milk, tinned desserts, biscuits and treats.
  • How do I qualify for the foodbank?
    If you live in the SN11 postcode area, you do not have to do anything to qualify for a food parcel. We act on trust. We do however ask everyone to register. There is a simple form to be completed which we can help you with. You will then be given a registration card to be produced on each visit. Simply call: 07752 213029 or visit the Foodbank during opening times – no documentation required.
  • Can the parcel be adapted to special dietary requirements?
    Our foodbank can usually adapt your food parcel to suit your dietary needs. Just let volunteers know when you arrive. We can provide specific parcels for a range of needs including people with diabetes, gluten intolerance and vegetarian. We will also endeavour to adapt your parcel to accommodate any food allergies you indicate.
  • Will the food parcel cater for my whole family?
    The food parcel provided is for either individual or a family. If you have a large family we will add extras. We can sometimes offer baby foods, but not SMA milk. We can provide sanitary products when we have these available.
  • I have a baby, can you help with supplies of nappies and baby food?
    Our foodbank usually carries a small stock of nappies and baby foods, which we can add to your parcel. Please let volunteers know when you arrive if you need additional items for your baby. We will also signpost you to local provision of further support where possible.
  • What if I can't get to a foodbank centre?
    Our volunteers may be able to deliver your food parcel to your home if you have mobility needs or are unwell. Please discuss this when you contact the foodbank directly. Please note that delivery is dependent on the availability of our volunteers.
  • Do you accept donations of pet food?
    Unfortunately we don’t, however there is a Calne Pet Foodbank available – for more information please click here
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